Privacy Policy

This Privacy Policy applies to LiveBhoomi (the "Platform"), operated by LIVE BHOOMI TECH SOLUTIONS PRIVATE LIMITED ("LiveBhoomi", "we", "us", or "our"). By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy.

If you do not agree with this policy, please do not use the Platform.

We may collect the following categories of information:

• Account information — name, mobile number, email address, and OTP verification details when you register or log in.
• Property and listing data — details you submit when posting, enquiring about, or saving properties, projects, or builder profiles.
• Usage data — pages viewed, search queries, filters applied, device type, browser, IP address, and approximate location.
• Communication data — messages sent through enquiry forms, chat, or support channels.
• Cookies and similar technologies — identifiers used to keep you signed in, remember preferences, and measure site performance.

We use personal information to:

• Provide and improve property search, listings, and account features.
• Verify your identity through phone OTP and secure your account.
• Connect buyers, renters, and property owners with relevant listings and enquiries.
• Send service-related notifications, security alerts, and support responses.
• Analyse usage to improve performance, SEO, and user experience.
• Comply with applicable laws, prevent fraud, and enforce our terms.

We process personal data based on your consent, performance of a contract (such as responding to an enquiry you submit), legitimate interests in operating a safe and effective real estate platform, and compliance with legal obligations under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) where applicable.

We do not sell your personal information. We may share limited data with:

• Property owners, agents, or builders when you submit an enquiry or contact request.
• Service providers who help us with hosting, analytics, SMS/OTP delivery, email, and customer support — under strict confidentiality obligations.
• Law enforcement or regulators when required by law or to protect rights, safety, and security.
• Business transfers — in connection with a merger, acquisition, or asset sale, with notice where required.

We use cookies and similar technologies to keep the Platform secure, remember your preferences, and understand how visitors use our services. You can control cookies through your browser settings. Disabling certain cookies may limit some features, such as staying logged in or saving favourite properties.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Account data is kept while your account is active and for a reasonable period thereafter for legal, security, and dispute-resolution purposes.

Depending on applicable law, you may have the right to access and review the personal data we hold about you, correct inaccurate information, withdraw consent where processing is consent-based, request deletion of your account subject to legal exceptions, and opt out of non-essential marketing communications.

To exercise these rights, contact us using the details in the Contact section below. We may verify your identity before processing requests.

We implement appropriate technical and organisational measures to protect personal information, including encryption in transit, access controls, and secure authentication. No method of transmission or storage is completely secure; we encourage you to use a strong device passcode and log out on shared devices.

LiveBhoomi is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

The Platform may contain links to third-party websites, maps, or payment providers. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing personal information.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the Platform or by email. Continued use after changes constitutes acceptance of the updated policy.

For privacy-related questions, data requests, or complaints, contact LIVE BHOOMI TECH SOLUTIONS PRIVATE LIMITED: